I give my parents a Netflix subscription for Christmas and have for a few years.
That is, I pay money to Netflix and they provide a service, they stream movies and rent DVD’s by mail. That’s all they do.
This year I was told by a Netflix representative - on the phone because I couldn’t believe what I was reading:
Netflix does not allow you to give a DVD subscription as a gift.
That is, IT IS IMPOSSIBLE.
However, Netflix will let you give a subscription to streaming.
I was told by the Netflix representative that I could have the person upgrade their account to include the DVD by mail option and send them a check to cover it.
Netflix/Reed Hastings, YOU ARE GIANT ASSHOLES.
You won’t let me give one of TWO services you provide, TWO.
Not FIFTY, Fucking Two?
I know, DVD’s are on their way out, but being a douchebag about that fact isn’t creating any goodwill towards your company, it’s making me look for your competition.
You have won the award for the most-counter intuitive holiday marketing campaign by an asshole company run by assholes.
And yes, that’s a hat trick for you in 2011: Price increase to 60%, changing the name of one division (that you obviously hate with a passion) and then this bullshit.
But what do I know, I’m only a customer.
